Consider how personal preferences, privacy and participation can be discussed and recorded in everyday care.
Find the question you need to work through
Each guide focuses on one practical task. Choose the topic relevant to your situation and use the questions to prepare a conversation with the person, family or relevant team. You do not need to work through every guide in order.
Privacy during family visits
Private time can matter to both the person living in a home and those close to them. Ask how visits can be arranged with respect for everyone using the space.
Read the guide →Keeping everyday choices visible
Small decisions about clothes, meals, company and routines can have a large effect on daily experience. Ask how the person is supported to express choices in a way that works for them.
Read the guide →Personal-care preferences and dignity
Personal care involves trust and privacy. Discuss how someone likes to be supported, including communication, timing and any preferences that affect comfort.
Read the guide →Supporting independence in daily life
Independence can mean making choices, doing part of a task or keeping control over a familiar routine. Describe the person’s abilities as well as the help they need.
Read the guide →Asking for accessible information
Information is only useful if the person can understand and use it. Ask about a format or communication approach before an important conversation or decision.
Read the guide →Sharing a person’s life story
A few chosen details can help others understand identity, interests and relationships. The person should have a say in what is shared and what stays private.
Read the guide →Recording communication preferences
How a person likes to be addressed and supported in conversation can affect everyday comfort. Ask how these preferences will be available to the people providing care.
Read the guide →Questions about consent in care discussions
Families may need clarity about who can share information or agree arrangements. Ask how the person is involved and what authority, if any, needs to be checked.
Read the guide →Asking about advocacy support
Someone may want independent support to understand information, express preferences or raise a concern. Ask what advocacy routes may be relevant to their circumstances.
Read the guide →Continue with another part of the decision
Fees and written arrangements or return to all family resources.
We’re here to listen.
If you would like a little help with your next step, our team is happy to talk. Call 01202 511399 or send us an enquiry. Tell us what is on your mind, and we can help you understand what happens next.