Start with a clear answer, then follow the relevant page for more detail.
How do I arrange a viewing?
Use the viewing request form, call 01202 511399 or email the website team. The home must confirm the date and time directly before you travel. Read more.
Which care options can I ask about?
Explore residential, nursing and dementia care information, along with enquiries about respite and daytime support. Individual suitability and current availability require direct confirmation. Read more.
What is Farway Grange’s CQC rating?
The current profile records Good overall in the report published on 27 August 2025. Read the current CQC profile for any later update. Read more.
Are prices published here?
Fees are discussed for the individual care arrangement being considered. Ask for an individual written quotation, what it includes and the relevant terms after discussing assessment. Read more.
Can I send health records through the form?
No. The viewing form is for your own contact details. Ask the team how any records required for an assessment should be shared securely. Read more.
Does a viewing reserve a room?
No. A viewing is a chance to look around and ask questions. Assessment, availability and written arrangements are separate steps. Read more.
Where is the home?
31–33 Howard Road, Queens Park, Bournemouth, Dorset BH8 9EA. Confirm appointment and access arrangements before travelling. Read more.
Can family stay involved?
Discuss the person’s wishes, information-sharing permissions and preferred contact arrangements with the home. Ask about current visiting arrangements directly. Read more.
Are the website pictures photographs of the home?
The website images are illustrative. They do not establish the actual rooms, people or facilities. A visit is the best way to explore the surroundings. Read more.
Where do I raise a concern?
Call or use the contact form the home and ask for the responsible contact or current complaints process. Use appropriate urgent services for an immediate risk. Read more.