FARWAY GRANGECARE HOME
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FARWAY GRANGE · BOURNEMOUTH

Website privacy and contact requests

Clear information, straightforward choices and a way to ask for help.

A listening ear.Clear answers.One step at a time.

This page explains the contact information collected through carehomebournemouth.co.uk. Please give your own contact details and keep medical, financial and third-party records out of a general enquiry.

Contact and provider details

The published registered provider of Farway Grange is Amrial Care Limited. For questions about information supplied to this website, use the contact form, call 01202 511399 or write to Farway Grange, 31–33 Howard Road, Bournemouth BH8 9EA.

What the viewing form collects

Your name, email address, optional telephone number, preferred contact method and an optional suggested viewing date are collected to respond to your request. An optional short message and enquiry category can also be provided. The form uses a security token and a short-lived hashed network identifier to reduce automated abuse. It does not ask for a care history, diagnosis or payment details.

How a request is handled

Contact requests are stored privately in this WordPress installation for authorised site administrators to review. A notification is sent to the privately configured enquiry inbox through the server’s mail system. Email acceptance does not guarantee inbox delivery. The details are used to arrange and respond to your enquiry, not to subscribe you to marketing.

Retention and access

The website team reviews enquiry records and should remove information when it is no longer needed. The form does not automatically erase records on a fixed deadline. Ask the contact above about the retention applicable to your enquiry and any separate care record before sharing further information. Hosting, backup and email services may hold copies as part of their operation; server-level provider arrangements are being reviewed.

Your information and choices

You can ask about access, correction or deletion of your contact information and the basis for its use. Rights and any limits depend on the circumstances. Contact the address above so your request can be considered. You may also raise a data-protection concern with the UK Information Commissioner’s Office.

Cookies, external links and sensitive records

The public website does not currently load Google Analytics or advertising conversion tags. Necessary WordPress security and signed-in administration features may use cookies. External sites have their own policies. Use the cookies page for the current website position. A future care assessment has a different purpose and information process from this viewing form.

Updated 21 October 2026. This notice must be reviewed when hosting, email, analytics or enquiry-handling arrangements change.

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We’re always happy to help.01202 511399